Which statement accurately describes tasks, workflows, and jobs?

• A. Jobs are collections of tasks and workflows performed by an individual
• B. Tasks are collections of workflows
• C. Workflows are individual activities
• D. Tasks are all of a job

Answer: (A)

Think of a job as the overall bundle of work a person does. It is made up of tasks, which are individual units of work, and workflows, which are organized sequences that group these tasks to complete a process. So a job is a collection of both the specific tasks and the workflows that guide how those tasks are carried out, all performed by one person. The other statements misrepresent the relationships: a task isn’t a collection of workflows; a workflow isn’t just a single activity; and a task isn’t the entirety of a job.